On Today’s Show
Michelle Reina talks about trust of character as the baseline starting point of trust in business relationships. We build confidence in our character when we keep our word and deliver what we promise. We also build trust in our character when we’re clear about what we expect from others, and we help manage those expectations so that others can be successful in how they’re working and dealing with us.
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1 Simple Thing Action
Do what you said you’ll do – or renegotiate just as soon as you realize you can’t deliver as promised.
Mentioned In Episode
6 Behaviors That Help Us Build Trust of Character:
1. Manage expectations
2. Establish boundaries
3. Delegate appropriately
4. Encourage mutually serving intentions
5. Keep agreements
6. Be consistent
Guest
- Co-founder and Co-President of Reina, A Trust Building Consultancy
- Bestselling Author
- International Speaker
- Executive Coach
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