Shaping a Culture or Letting Culture Shape You

On Today’s Show

Dr. Mindy Hall talks about how an organization’s culture is one of the most powerful levers leaders have for impacting performance. Culture is the social energy built over time that can move people to act or impede them from acting. An organization’s culture is never neutral; it will develop by design or default. The question for leaders then is whether they will actively shape their organization’s culture, or allow themselves to be shaped by it. Culture is not a program that gets implemented; it is built through everyday actions and messaging.

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1 Simple Thing Action

Model behavior. The number one way culture is shaped is by what leaders model, so be intentional about the behavior you’re modeling. People listen much more to what you do than what you say, so be sure your words match your actions.